By purchasing anything available on our website, palmerhouse.co, you agree to adhere to all parts of our refund policy. 

We take Your investment seriously, and We’d appreciate if You took Our investment of time and resources into Your success seriously, too. We are happy to work with each customer until they are fully satisfied.
We allow refunds if requested within 14 days of purchase for any reason under the following conditions:
  • You must fill out, complete, and submit our Refund Request Form within 14 days or less of purchase. 
  • You must specify which product(s) you would like to terminate your access to and be refunded for on the Refund Request Form. 
  • New or revised Refund Request Forms will not be accepted longer than 14 days after your initial purchase.
  • You must agree to all Terms and Conditions stated within the Refund Request Form by typing "YES" in each box. Failing to provide written consent will result in your refund request to be denied.
  • Upon being approved for a refund, you must delete any or all parts of any product(s) you’ve purchased from us that are included in the refund request.

If you are found to be using our product at least 48 hours after the refund request is granted, you will be invoiced for the full price previously paid for your product and no further refunds will be given. This invoice must be paid within 14 days of the date it is sent, and if the invoice remains unpaid after this time period, we reserve the right to acquire the funds owed to us by any legal means possible, including collections. We reserve the right to check in anonymously at any time in the future to see if you are using any part of our product(s) in violation of the terms of our refund policy. 

If a refund is granted, it shall not be initiated until all payments have processed and funds become available into our accounts. We do not have ownership or control over our third-party payment processors. The amount of time refunds take to process is out of our control and is at the discretion of the third-party payment processor.