We’re sorry you’re not satisfied with your purchase! Please take a few moments to fill out this form so we can improve our process, product, or other aspects of our store. You can find our Refund Policy outlined right here.
We reserve the right to check in anonymously at any time in the future to see if you are using any part of our product(s) in violation of the terms of this refund request. Do you agree to this? (Answer YES if you agree)*
If you are found to be using our product at least 48 hours after the refund request is granted, you will be invoiced for the full price previously paid for your product and no further refunds will be given. This invoice must be paid within 14 days of the date it is sent, and if the invoice remains unpaid after this time period, we reserve the right to acquire the funds owed to us by any legal means possible, including collections. Do you agree to pay for your product if you continue to use it at least 48 hours after the refund is granted? (Answer YES if you agree)*
Upon submission, do you agree to delete any or all parts of any product(s) you’ve purchased from us that are included in this refund request? (Answer YES if you agree)*
Was your template purchased in the last 14 days?*
How can we improve?*
Why are you requesting a refund? Be as detailed as possible.*
What product(s) are you looking to return?*
Order Number*
Email Address*
website URL*
Business/Project Name*
Last Name*
First Name*
Your refund request has been submitted.
We will review your refund request at the earliest possible convenience. Please give 1-2 business days for a response. Once approved and all funds are available, we will begin the refund process. If you have any questions, please reach out to support@palmerhouse.co. Thank you!